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User's Guide

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Introduction to CorporateSync
A word about terms
System Requirements
Installing CorporateSync
Using the CorporateSync menu
Limitations
Avoiding Problems


Using CorporateSync

Synchronizing for the first time
Steps for remote synchronization
Setting your identity
The synchronization range
Synchronizing Events
Synchronizing Tasks
Synchronizing Contacts
Conflict Resolution


Troubleshooting

Connection Problems
I cannot get my hand-held to connect
I cannot start synchronization
It is taking too long to synchronize
Entry Problems
Some hand-held Entries do not appear in my calendaring application after synchronizing
Some Entries do not appear on the hand-held after synchronizing
I keep getting multiple copies of my Entries
Changes I made to an Entry on my hand-held were not transferred to my calendaring application
When I use my hand-held to modify a repeating Entry created on the calendar server, some of the changes are applied to all instances of the Entry, while others only to the instance I modified
I am having trouble with repeating Events created on my hand-held
I want to delete all Entries on my hand-held
There is an extra 'x' or '#' beside some extension numbers on my hand-held
Other Problems
My hand-held keeps freezing up
How do I delete CorporateSync from my hand-held?
Why is "Synchronize Now" disabled?


Field Mapping

Entries
Tasks
Address Book Entries
Address Book Numbers

Steltor
http://www.steltor.com
Voice: (514) 733-8500
Fax: (514) 733-8878
info@steltor.com
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