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User's Guide

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Contents



Introduction to CorporateSync

A word about terms

System Requirements

Installing CorporateSync

Limitations

Avoiding Problems

Using CorporateSync

Synchronizing your palm organizer for the first time

Troubleshooting

I cannot get my palm organizer to HotSync with the calendar application 

I have problems connecting to the server 

The HotSync keeps timing out

The HotSync is taking too long 

Some palm organizer Entries do not appear in the calendar application after synchronizing 

Some calendar application Entries do not appear in the palm organizer after synchronizing 

What happens to an Entry that has been modified in both the calendar application and the palm organizer when I perform a HotSync? 

I changed a timed Event into an untimed Event (or vice versa) in my palm organizer but the change was lost when I performed a HotSync

I created an untitled Event using the palm organizer but I cannot find it

I keep getting multiple copies of my Entries 

Changes I made to an Entry in my palm organizer were not transferred to the calendar application

When I modify a repeating Event on my organizer that was created in the calendar application, some changes are applied to all instances, while others only to the modified instance

I am having trouble with repeating Events created on my palm organizer

Events on my palm organizer get rescheduled after I synchronize

I want to delete all Events on my palm organizer

I want to tell my palm organizer what Address Book Entry address to keep

How does my palm organizer deal with my Address Book Entry phone numbers?

There is an extra x or # beside some phone extension numbers on my palm organizer

There is not enough space to enter my user name and organization units

My palm organizer keeps freezing up

Every time I try to HotSync, I get an insufficient disk space error

How do I delete CS Setup from my palm organizer?

Synchronizing your off-line Agenda

Synchronizing your palm organizer with your off-line Agenda and sending that information your on-line Agenda

Why you might end up with duplicate Entries

Synchronizing your Palm organizer with your on-line and off-line Agenda

Field Mapping

Entries

Tasks

Address Book Entries


Steltor
http://www.steltor.com
Voice: (514) 733-8500
Fax: (514) 733-8878
info@steltor.com
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